bd678 Responsible Gambling — Your Safety Is Our Priority
bd678 believes gambling is for enjoyment, not stress. We want every member to play with full control over their budget and time. On this page you will find limit-setting tools, warning signs to watch for, and ways to get support when needed.
When Gambling Becomes a Problem
Casino games, slots, or sports betting can be a great source of entertainment when done in a planned way. But when someone starts betting beyond their means, or keeps coming back to try to recover losses, gambling is no longer enjoyment — it is becoming a problem. bd678 takes this matter very seriously.
Our platform is only for individuals aged 21 or older. Age verification must be completed during account creation — details are available on our terms and conditions page. We do not allow any minor to open an account or place bets.
bd678's responsible gambling policy is not just a document — it is a working system. You can activate deposit limits, betting limits, or a temporary cooling-off period at any time. Visit our FAQ page to learn more about how our protection tools work.
We know that family and close ones can play a big role here. If someone in your family feels you are spending too much time or money on gambling, listen to them. Talking to a professional counsellor is not a sign of weakness — it is the right step. On our about us page you can learn how we keep member wellbeing at the centre of everything we do.
Limit-Setting Tools
bd678 gives you several practical tools to manage your gambling habits. Contact our 24/7 live chat support to activate any of them.
Deposit Limit
Set a maximum deposit amount on a daily, weekly, or monthly basis. Once a limit is activated, it takes effect immediately.
Betting Limit
You can set a cap on the total amount you are allowed to wager within a given period, across any game category.
Session Time Limit
Set a time limit for how long you play in one session. When the time is up, your account will be logged out automatically.
Loss Limit
Set the maximum amount you can lose within a given period. Once the limit is reached, no further bets can be placed.
Cooling-Off Break
If you want to take a short break, your account can be temporarily suspended for anywhere from 24 hours to 30 days. You will not be able to log in during this time.
Permanent Self-Exclusion
If you feel you need a long-term break from gambling, permanent self-exclusion can be activated, which will remain in effect for 6 months or longer.
How to Activate Permanent Self-Exclusion
Steps to Protect Yourself
Activating permanent self-exclusion will completely close your account for the chosen period, and no promotional communications will be sent during that time. If you make this decision, we fully respect it and act on it without delay.
- Go to bd678's 24/7 live chat and let the support team know you want to activate self-exclusion.
- You can also apply by email — write "Self-Exclusion Request" in the subject line.
- State the exclusion period — 6 months, 1 year, or permanent.
- The support team will verify your identity and suspend the account promptly.
- The account cannot be reopened before the set period ends.
Any balance in your account during self-exclusion will be kept safe and can be withdrawn once the period ends. The support team will help you with any questions about this.
Warning Signs of Problem Gambling
If you notice any of the signs below in yourself or someone close to you, consider seeking help. These signs are not a mark of weakness — they are an opportunity to become aware in time.
- You keep placing larger bets to try to win back money you have lost — this is known as "chasing losses" and is the most common sign of problem gambling.
- You are prioritising gambling over your responsibilities to family, friends, or work.
- You are spending money meant for food, rent, or medicine on gambling.
- You are hiding from family or friends whether you are gambling or how much you are gambling.
- You feel restless or irritable when you are not gambling.
- You are taking out loans or borrowing money from others to fund gambling.
- You have tried to stop gambling but have failed repeatedly.
- You are using gambling as a way to cope with stress, depression, or loneliness.
Ways to Get Help
Problem gambling can be addressed. Help is available through any of the following — there is nothing to be ashamed of.
bd678 Support Team
bd678's 24/7 live chat and email support team is ready to assist in Bangla and English. Any request to set limits or activate self-exclusion is handled immediately.
Family and Close Ones
Tell a family member or a trusted friend about your situation. They can stand by you and help you make the right decisions.
Professional Counselling
Seek advice from a mental health specialist or addiction specialist. Such services are available at various hospitals and clinics in Bangladesh. Government mental health services may also be available free of charge.
Live chat is the fastest way to reach the bd678 support team. You will also receive a prompt reply by email. Our team is fully able to provide support in Bangla for Bangla-speaking members.
Remember, if gambling has caused financial or mental difficulties, seeking help is the right thing to do. A professional counsellor or mental health specialist can provide effective support in this situation. For the wellbeing of yourself and your family, take the right steps at the right time.